Mystery Shopper Program

The Canadian Chamber of Commerce Mystery Shopper program was developed to assist mom & pop businesses to national chains to identify gaps in service:

• courtesy
• product knowledge
• response time
• other service criteria

View our video filmed "on location" at Vince's Market (Ontario)

Competitive Intelligence

Competitive Intelligence (CI) levels the playing field quickly and accurately. CI involves the gathering and analysis of information on one or more of the following:

• competitors
• suppliers
• distributors
• joint venture partners